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Why Choose Gold Palace
Fast, Secure Shipping
Orders ship from our Houston, Texas office in discreet packaging. Most orders leave within 1 business day of being received. You'll receive a tracking number once it ships! If you need it by a certain date, please contact us - rush shipping is available!
Made by Highly Skilled Jewelry Artisans
Gold Palace jewelry is handmade in world class workshops by artisans with hundreds of years of collective experience. Our pieces originate from India, Dubai, and Singapore.
22k Gold, The Best of the Best
Most gold items on our site are solid 22 karat, which is the highest purity of gold that jewelry is typically available in. 24 karat is pure gold, but it's too soft to be used in jewelry items. 22 karat is over 91% pure gold, with the rest of the item weight made of harder metals like zinc mixed in to make our jewelry durable. The entire "gold weight" specified is solid 22k gold, not simply gold plating.
Investment-Grade Jewelry
Because our items are so pure and most of the item weight is pure gold or silver, if the price of precious metals goes up (the value of gold is up over 600% since the year 2000!) or you get tired of a piece you have the option to melt it down and sell the gold/silver at market value. This means Gold Palace's collection is not simply beautiful works of art, but rather investment-grade jewelry that can appreciate over time.
Got a Question? We Offer Lots of Ways to Reach Out!
Need some info that you don't see covered on our site? Want to see a picture of a product from a different angle? Got an issue with a past shipment? We are available by chat, email, phone, text, WhatsApp, and via social media! Don't hesitate to reach out!
Easy Returns
Doesn't fit? Don't like it? You've got 30 days to return or exchange your item! Just reach out to us and let us know. We'll provide instructions and a return label. Returns are refunded in full, minus the cost of shipping and a 15% restock fee. For exchanges, we waive the restock fee!
One of the World's Oldest Online Jewelry Shops
Gold Palace was a very early online jewelry website. How early? It was around when AOL was still sending CDs in the mail to everyone in America. We've stood the test of time by continually releasing iconic, unique, top quality styles, backed by unrivaled VIP support to every customer.
Expertly Crafted by Master Artisans
A secret to our success is our deep relationships with family-run jewelry workshops in India, Dubai, and Singapore. We specialize in curating heirloom investment-grade works that set trends. You'll treasure your Gold Palace jewels for your entire lifetime.
Guaranteed 100% Authentic
All of our 22K/18K/14K gold, diamond and silver jewelry is 100% authentic, guaranteed. We don't sell gold-plated or imitation gold. Everything we sell on GoldPalace.com is composed of the finest-quality materials.
Secure Shopping & Shipping!
From the moment you add an item to cart until your order arrives on your doorstep, we offer you complete peace of mind. With our advanced checkout technology safeguarding your payment details, you can focus on finding the perfect items for you while knowing your data is safe. Within 24 hours of submitting your order, your jewelry is hand-inspected, cleaned, boxed, and shipped in discreet, luxury packaging from our Houston, Texas office. We provide a tracking number for every order, so you can monitor the progress at any time. Note: Orders over $50 enjoy complimentary shipping to the Continental US.
Exclusive limited edition releases
Because our jewelry pieces are handmade and not mass-produced, some of our styles are only available in limited numbers. This approach allows us to give more attention and care to each individual piece. With only a limited quantity produced, our exclusive gold jewelry is highly sought after. When you see a jewelry style you love, don't hesitate to make it yours today before it's gone!
VIP Customer Service
Our team is both highly experienced and driven to meet your customer service needs. You're making a significant, exciting investment. We're here to help make your experience as pleasant and smooth as possible and aid you in making an informed purchasing decision. In case you have any queries or need any special arrangements, our team will go the extra mile to accommodate your needs and provide you with exceptional assistance. We offer many ways to contact us. You can reach us by:
Chat - Click the chat box in the lower right
Email - sales@goldpalace.com
Phone/SMS/Whatsapp - (281) 224-2190
WE SHIP WORLDWIDE!
Love our pieces but live outside the USA or Canada? You can still access your dream Gold Palace pieces, and you get the courtesy of free VIP support!
Our Jewelry Concierge Team is happy to help clients around the world shop from our unique luxury 22k gold jewelry collections. We can provide dedicated support to help you select the right items (we're even happy to do video calls/text via 844-342-4653 to show off higher-ticket items), and we can ship your order by whatever is your preferred method.
We regret that we cannot accept credit card payments for international orders outside of the USA and Canada. Customers must pay by wire. For orders over $1,000, we offer $40 off the order to help cover wire fees expenses.
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